Overview

Throughout these Terms of Service, “Olukai,” “we,” “us,” and “our” refer to Olukai. “You” and “your” refer to any visitor, customer, account holder, or person who uses our website or purchases from our store.

By using this website or placing an order, you agree to follow these Terms of Service and any related store policies referenced on our website.

Acceptance of Terms

By accessing or using the Olukai website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these terms, you should not use the website or place an order.

We may update these Terms of Service from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Online Store Terms

You may use the Olukai website only for lawful purposes and in a way that does not interfere with the website, other customers, or our store operations.

• You must provide accurate and complete information when placing an order.
• You may not use our website for fraudulent, abusive, harmful, or unauthorized purposes.
• You may not attempt to disrupt, damage, reverse engineer, copy, scrape, or misuse the website.
• You are responsible for keeping any account login details secure.

Product Information

Olukai aims to present product information clearly, including item names, descriptions, images, colors, sizes, prices, and availability. However, product details may occasionally contain errors, omissions, or updates.

Colors may appear differently depending on your device screen. Size, fit, and product details should be reviewed carefully before placing an order.

Pricing and Availability

Prices, promotions, product availability, and store content may change without notice. We may correct pricing or product errors, update item availability, limit quantities, or cancel orders affected by inaccurate information.

A product being shown on the website does not guarantee that it will remain available or that a listed price will continue unchanged.

Orders and Payment

When you place an order with Olukai, you agree to provide accurate billing, payment, contact, and delivery information. Orders are subject to review, payment authorization, inventory availability, and fraud-prevention checks.

• We may refuse, cancel, or limit an order if information appears inaccurate or suspicious.
• We may contact you if additional information is needed to process your order.
• Payment must be successfully authorized before an order can be processed.
• If an order is canceled after payment, a refund may be issued according to the payment method and applicable store process.

Shipping Policy Reference

Olukai offers Free Worldwide Shipping as described in our Shipping Policy. Shipping details, order processing time, delivery estimates, tracking updates, address issues, customs coverage, and package support are handled according to the Shipping Policy posted on our website.

Please review your shipping address carefully before submitting an order. Delivery delays may occur because of address issues, payment review, customs review, weather, holidays, local delivery conditions, or other factors outside normal processing.

Return Policy Reference

Olukai offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, exchanges, damaged or wrong items, and refund timing are handled according to the Return Policy posted on our website.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account information accurate and your login details secure. You are also responsible for activity that occurs under your account unless caused by an issue outside your control.

If you believe your account information has been used without permission, contact us as soon as possible.

Prohibited Uses

You agree not to use the Olukai website or store for any prohibited purpose, including but not limited to:

• Violating any applicable rule, regulation, or third-party right
• Submitting false, misleading, abusive, or fraudulent information
• Uploading or transmitting harmful code, malware, spam, or disruptive content
• Interfering with website security, checkout systems, or store operations
• Copying, scraping, reselling, or misusing website content without permission
• Attempting to gain unauthorized access to accounts, systems, or data

Intellectual Property

The content on the Olukai website, including text, page layouts, graphics, images, product presentation, logos, design elements, and other materials, belongs to Olukai or its content providers and may be protected by intellectual property rights.

You may not copy, reproduce, distribute, modify, sell, or use website content for commercial purposes without permission.

Third-Party Links

The Olukai website may include links to third-party websites, tools, payment services, or other resources. These links are provided for convenience or store functionality.

Olukai does not control third-party websites and is not responsible for their content, policies, availability, security, or practices. Your use of third-party websites or services may be subject to their own terms and policies.

Disclaimer

The Olukai website and store content are provided on an “as available” basis. We work to keep the website accurate and functional, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely current.

Product information, prices, promotions, and availability may be updated, corrected, or changed at any time.

Limitation of Liability

To the fullest extent permitted by applicable rules, Olukai will not be responsible for indirect, incidental, special, consequential, or punitive damages related to your use of the website, inability to use the website, purchase of products, or reliance on store content.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection requirements.

Changes to These Terms

Olukai may revise these Terms of Service from time to time. Any updates will be posted on this page with a revised “Last updated” date.

It is your responsibility to review these Terms of Service periodically. Continued use of the website after changes are posted means you accept the updated terms.